Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. For more information about cookies, and how to disable cookies, please visit: www.allaboutcookies.org.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. These are essential and cannot be opted out.
- Analytical or statistics cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality or preference cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting or marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Essential (strictly necessary) cookies:
| Cookie Name | Purpose | Expiry | Type |
| test_cookie | Used to check if the user’s browser supports cookies. | 1 day | HTTP |
| __cf_bm | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP |
| embed/v3/counters.gif | Used to implement forms on the website. | Session | Pixel Tracker |
| rc::a | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | Persistent | HTML Local Storage |
| rc::c | This cookie is used to distinguish between humans and bots. | Session | HTML Local Storage |
| __cf_bm | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 Day | HTTP |
| Session | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | Persistent | HTML Local Storage |
| JSESSIONID | Preserves users states across page requests. | Session | HTTP |
| CookieConsent | Stores the user’s cookie consent state for the current domain | 1 Year | HTTP |
Non-essential cookies:
| Cookie Name | Purpose | Expiry | Type |
| messagesUtk | Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. | 179 days | HTTP Cookie |
| events/1/# | Used to monitor website performance for statistical purposes. | Session | Pixel Tracker |
| jserrors/1/# | Session | Pixel Tracker | |
| hjViewportId | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | Session | HTML Local Storage |
| _hjRecordingLastActivity | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | Session | HTML Local Storage |
| _ _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 399 Days | HTTP Cookie |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie |
| _gat | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie |
| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 399 days | HTTP Cookie |
| _hjSessionUser_# | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 year | HTTP Cookie |
| _hjFirstSeen | This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. | 1 day | HTTP Cookie |
| _hjIncludedInSessionSample_# | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 day | HTTP Cookie |
| _hjSession_# | Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 day | HTTP Cookie |
| _hjIncludedInPageviewSample | Used to detect whether the user navigation and interactions are included in the website’s data analytics. | 1 day | HTTP Cookie |
| _hjAbsoluteSessionInProgress | This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. | 1 day | HTTP Cookie |
| __hstc | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | 179 days | HTTP Cookie |
| hubspotutk | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | 179 days | HTTP Cookie |
| __hssrc | Used to recognise the visitor's browser upon reentry on the website. | Session | HTTP Cookie |
| __hssc | Identifies if the cookie data needs to be updated in the visitor's browser. | 1 day | HTTP Cookie |
| IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year | HTTP Cookie |
| pagead/landing | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker |
| pagead/1p-user-list/# | Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. | Session | Pixel Tracker |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | Session | Pixel Tracker |
| pagead/landing | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisements - This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel Tracker |
| __ptq.gif | Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | Session | Pixel Tracker |
| www-claim-v2 | Used for sharing content onto the social platform Instagram - This functionality is used for gathering information on visitor preferences for marketing purposes. | Session | HTML Local Storage |
| Collects data on visitors' behaviour and interaction - This is used to optimize the website and make advertisement on the website more relevant. | Session | HTML Local Storage | |
|
NRBA_SESSION_ID
|
Collects user data through quiz/survey-like content. This allows the website to promote relevant products or services. | Session | HTML Local Storage |
|
_hjRecordingEnabled
|
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. | Session | HTML Local Storage |
|
_fbp
|
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 Months | HTTP Cookie |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 Months | HTTP Cookie |
| hubspotutk | Persistent | HTML Local Storage |
Except in respect of the essential (strictly necessary) cookies, we will ask for your consent to place cookies or other similar technologies on your device.
You can withdraw any consent to the use of non-essential cookies or manage any other cookie preferences by clicking the Cookie Bot icon in the bottom left corner and selecting withdraw your consent. It may be necessary to refresh the page for the updated settings to take effect.
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies and are listed below:
- Stripe
- Trustpilot
- Meta Platforms, Inc
- Hubspot
To deactivate the use of third-party advertising cookies, you may visit their consumer page to manage the use of these types of cookies.
This Cookie Notice was last updated on 13th October 2023. We may change this Cookie Notice from time to time.